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Tentang Marketiva (About Marketiva)

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About Marketiva

Marketiva specializes in providing traders with high quality online trading services. With a team of dedicated financial specialists and technical support personnel, Marketiva operates globally as a market maker and principal counterparty to retail traders. Marketiva has established itself as an industry leader by relying on its internet trading platform renowned for its ease of use, flexibility and reliability, as well as on its outstanding customer service.

In order to help individual traders make independent and knowledgeable trading decisions, Marketiva provides several types of service completely free of charge: an advanced charting system, daily research reports, market event alerts, expert discussion channels and several other free value added services. Marketiva also offers virtual trading desks within each customer account to make it easy for traders to experiment with strategies, improve their trading skills and get acquainted with the system before buying and selling on a live trading desk.

Multinational Team of Professionals

Marketiva’s multinational team consists of financial professionals with decades of combined industry experience working together with computer experts shaping Marketiva’s trading platform. Members of our team reside across all continents and time zones, giving Marketiva key advantages in both exposure to global market events and real-time responsiveness to customer needs.

Integrity, Initiative and Continuous Innovation

We are committed to employing people of integrity, initiative and ability, who help us continue a culture of strong work ethic, value of ideas and responsiveness to customer’s goals. Marketiva is dedicated to continuous technical innovation and regular advancement of its trading platform with the goal of providing individual traders with an effective, flexible and reliable trading environment, free of various technical difficulties online traders historically struggled with.

Outstanding Customer Support

Marketiva customers use the built-in Support chat channel within the Streamster™ software or e-mail facilities to get answers to their queries in a record short time because there is no need to spend minutes on the phone establishing and authenticating customer’s identity and explaining the full history of a support issue. Traditional phone-based customer support requires customers to make long, frequent expensive international calls that over time incur high cost on the customer. Instead, Marketiva customers can solve any support issue quickly, efficiently and in an affordable manner with around-the-clock response.

Highest Standards in Service and Security

Marketiva ensures that traders experience the highest level of performance, reliability and security by taking advantage of professionally managed network data centers with fully redundant server arrays and internet connections. Our technical staff is committed to ensuring a maximum possible uptime for Marketiva’s service and 24-hour service accessibility. Trading platform used by Marketiva utilizes industry-standard encryption technology to ensure that all communication between our customers and our servers is completely protected and confidential.

Procedures for Prevention of Unlawful Activities

Marketiva is committed to assisting governments combat the threat from money laundering and terrorist financing activities around the world. For that purpose Marketiva has setup a highly sophisticated electronic system which records client identification documents, and tracks and maintains detailed records of all transactions. Marketiva is committed to regularly update this electronic system, in accordance with any new regulations as they are promulgated, as well as providing training for its employees on enhancements to anti-money laundering procedures that may be required by new regulations.

Tentang Marketiva

Marketiva mengkhususkan diri dalam menyediakan pedagang dengan layanan perdagangan online berkualitas tinggi. Dengan tim yang berdedikasi ahli keuangan dan personil bantuan teknis, Marketiva beroperasi secara global sebagai pembuat pasar dan mitra utama bagi eceran. Marketiva telah menempatkan dirinya sebagai pemimpin dalam industri berdasarkan platform trading Internet dikenal dengan kemudahan penggunaan, fleksibilitas dan keandalan, serta layanan pelanggan yang luar biasa.

Untuk membantu para trader independen dan berpengalaman membuat keputusan perdagangan, Marketiva menyediakan beberapa jenis layanan yang benar-benar bebas: sebuah sistem untuk menciptakan grafis tingkat lanjut, laporan riset harian, peringatan peristiwa pasar, saluran diskusi ahli dan beberapa lainnya gratis layanan nilai tambah. Marketiva juga menawarkan perdagangan virtual kantor di setiap account klien untuk memudahkan bagi para pedagang untuk menguji strategi, meningkatkan keahlian bisnis mereka dan mengenal sistem sebelum membeli dan menjual kantor komersial langsung.

Tim Professional yang bersifat Multinational

Marketiva memiliki tim multinasional yang terdiri dari profesional keuangan dengan puluhan tahun pengalaman industri gabungan bekerja sama dengan ahli komputer untuk membentuk platform trading Marketiva. Anggota tim kami berada di seluruh benua dan zona waktu, Marketiva memberikan keuntungan kunci dalam kedua eksposur ke pasar global peristiwa dan kemampuan waktu nyata menanggapi kebutuhan pelanggan.

Integritas, inisiatif dan inovasi yang berkelanjutan

Kami berkomitmen untuk mempekerjakan orang-orang yang memiliki integritas, inisiatif dan kemampuan untuk membantu melanjutkan budaya etika kerja yang kuat, menghargai ide-ide dan responsivitas untuk tujuan klien. Marketiva berkomitmen untuk terus melakukan inovasi dan kemajuan teknis dari platform trading Anda yang biasa dengan tujuan memberikan para trader dengan lingkungan bisnis yang efisien, fleksibel dan dapat diandalkan, bebas dari berbagai kesulitan teknis dimana para online trader sering hadapi.

Dukungan Layanan Pelanggan yang Terbaik

Marketiva pelanggan menggunakan built-in Support chat channel dalam software Streamster ™ atau fasilitas e-mail untuk mendapatkan jawaban atas permintaan mereka dalam catatan waktu singkat karena mereka tidak perlu mengeluarkan satu menit di telepon untuk membuat dan otentikasi identitas pelanggan dan menjelaskan sejarah penuh masalah pendukung. Dukungan pelanggan telepon tradisional mewajibkan pelanggan untuk menunggu lama, sering kali panggilan internasional yang mahal, seiring waktu, menanggung biaya tinggi kepada klien. Sebaliknya, Marketiva pelanggan dapat memecahkan masalah bantuan dengan cepat, efisien dan terjangkau dengan respon 24 jam sehari.